for Complex Problems
For enterprises that must deliver statements to customers with complex account structures (sub-accounts, households, etc.), the CCM Cloud provides the ability to deploy personalized analytical dashboards.
- Instead of reading multiple statements, the dashboards provide quick insight with sort, filter, drill-down and analysis capabilities.
- Aggregate months and years of data in easy to use dashboards for your end-customers.
- Same data can also be used by your company to monitor accounts and transactions.
How would a Digital Experience Document engage a customer in the telecom industry? Take a look at this sample invoice. A digital marketing campaign displays the AD most relevant to the customer while the chat provides a connection with your team.
Large corporate accounts are often the most profitable customers a company can have, yet their complex account structures are a cause for concern. Here is an example on how a telecom company may be able to provide corporate accounts with a better way of viewing their invoice data.
Sales dashboard for a fictional company.
Customers dashboard for a fictional company.
Retail sales figures dashboard for a fictional company.
The Features You Need
CCM Cloud can help you deliver insight to engage your most profitable customers