Scalability to meet demand
The cloud is a wonderful thing when scalability is mission critical for your organization. Instead of provisioning and maintaining hardware, you can simply rely on the Ecrion CCM Cloud to dynamically add resources in order to deliver on the SLA.
- Documents are 100% built dynamically from data, according to your business rules.
- Generate complex print streams with documents sorted and grouped by various criteria (zip code, page count, etc.).
- Omnichannel delivery via email, SMS, print or fax is included.
Check out the following real-life examples:
This digital EOB is responsive to the device (phone, tablet, PC) that is used to access it. Users are empowered to drill-down and answer their own questions without using the call center. An integrated guided tour provides help for first time users.
How would a Digital Experience Document engage a customer in the telecom industry? Take a look at this sample invoice. A digital marketing campaign displays the AD most relevant to the customer while the chat provides a connection with your team.
The Features You Need
CCM Cloud helps you produce and distribute millions of documents per day