NEXT-GENERATION Interactive Documents
Discover a new way to engage your customers, answer their questions and provide an enhanced, digital experience!
- Digital Experience Documents (DXD) look identical to their paper counterparts, making it easy to help your customers who like print to go digital.
- Built-in drill-down and interactivity provide a better experience for all your customers, well beyond what print can offer.
- Engage customers with self-service capabilities and measure engagement with built-in tracking of customer interactions.
It is a well known fact that customers tend to be more loyal to companies that are perceived to provide more value. DXD technology is the best vehicle to convey value and build a strong relationship with your customers. Click the thumbnails below to see several examples.
This digital EOB is responsive to the device (phone, tablet, PC) that is used to access it. Users are empowered to drill-down and answer their own questions without using the call center. An integrated guided tour provides help for first time users.
How would a Digital Experience Document engage a customer in the telecom industry? Take a look at this sample invoice. A digital marketing campaign displays the AD most relevant to the customer while the chat provides a connection with your team.
Interactive HTML5 documents provide users with powerful tools to help them make informed decisions. This interactive portfolio analysis report allows customers to drill down, sort and filter their data in real time. PDF can be generated at any time.
The Features You Need
CCM Cloud can help you create an engaging digital experience for your customers